Child and Young Person’s Case Manager


About the role

This role is being offered on a casual employment basis for five days a week until the position is recruited for and filled permanently. It is a case management position working with infants, children and young people who are residing at our crisis refuges and/or in our transitional supported housing. The role will work directly with the children and/or their parents and work collaboratively with our supportive case management and client services team.

The role will also coordinate and run other support activities as part of our SEED program, including but not limited weekly supported playgroup, garden club, school holiday program.

The role is based in Burwood Heights and works across both crisis refuges in the Burwood area.


The Women’s and Girls’ Emergency Centre (WAGEC) is a non-government, not-for profit charitable organisation that delivers a range of crisis and early intervention accommodation and support services to women, children, young people, and families who are experiencing, or at risk of homelessness and/or domestic and family violence.

We have operated in Sydney’s inner city and inner west for over 40 years. We currently deliver our Families Service through an alliance with the St Vincent De Paul Society, Jewish House and Stepping Out. Other WAGEC activities are delivered in partnership with community, business and government stakeholders.

The Ideal Candidate

To excel in this role, you will have case management experience working directly with children and young people (CYP), or have experience in running support programs for CYP or the delivering therapeutic support services.

You have a thorough undertraining of the development stages of children and young people, working within complex family dynamics and the impact of DFV on children.

You are creative, professional, work to high standards and want to make your own mark on the development children’s program now and into the future. You want to work for a dynamic organisation that values its staff and truly makes a difference in the lives of women and children.

To be considered for this role, you can demonstrate experience or extensive professional knowledge in these areas:


  • 2+ years in community services as a case manager, program manager, or providing therapeutic support to children and young people
  • Experience working with children, young people and their families
  • Understanding of child protection issues and child protection systems


  • Working in the area of domestic and family violence
  • Working with people with complex trauma
  • Working in a women’s refuge or crisis accommodation facility
  • Experience supervising volunteers and/or students     

You also have achieved or have made progress toward:

  • Relevant tertiary level qualifications and/or equivalent experience

How to Apply

1)     If you have any questions, please call/email us before making an application

2)    Send us your application which should contain:

  • Your 2-3 page CV, and
  • A maximum 2-page cover letter telling us why you think you are the best person to fill this role and what characteristics you will bring to the WAGEC team.

3)    Applications should be emailed to

**  if you think you have what it takes to do this role but you don’t meet our selection criteria, please get in touch anyway to discuss your situation.

*We recognise that sometimes the right candidate for a job is based in personal qualities not just qualifications

For Further Information:

Rebecca Wilschefski

Client Services Manager

M 0434 526 314