Site Facilitator (Redfern)

Full time

Type: Full Time
Salary: SCHADS Level 3 - Currently $67 to $72k + Super + NFP salary packaging  
Location: Redfern (site-based)

Additional benefits also include:

  • 2 days paid wellbeing leave each year
  • $500 self-care allowance each year
  • Access to EAP

About the role

The role is responsible for supporting the day-to-day operations of the Redfern multi-functional site that operates as a head office, community and client service. This includes core responsibilities that enable the site to provide a safe and welcoming environment for all visitors, primarily WAGEC’s community members accessing service (i.e. clients). The role offers receptionist, administrative and systems support, while also maintaining the physical spaces, coordinating donations and consumables for staff and clients.

This role is part of WAGEC’s Quality and Impact department and will report to the Manager of Quality and Operations. The role works closely with our Client Services and Fundraising and Communities teams, including volunteers.

Skills & Qualifications

In order to be successful in this role, you will have the following:

  • Understanding and/or sensitivity to the experiences of those impacted by domestic and family violence, homelessness and trauma
  • Experience or willingness to learn how to perform duties relating to delivering general administration, office management; safe workplaces; project support, or reception functions
  • Willingness and experience interacting and nurturing relationships with diverse stakeholder groups, including community members accessing service, WAGEC supporters and staff.
  • Positive customer service skills including supporting people that may be distressed or agitated
  • Skills in use of variety of ICT systems including Microsoft products
  • Proactive and pragmatic approach, including working independently and as part of a team.

 Read the full position description available

How to Apply:

1. Read the position description available and check out our range of work at

2. If you have any questions, please call/email us before making an application

3. Send us your application which should contain:

  • Your CV and
  • A brief cover letter telling us why you think you are the best person to fill this role and what characteristics you will bring to the WAGEC team.

4. Applications should be emailed to

Further information:

WAGEC are committed to creating an inclusive and diverse staff team. We encourage applications from Aboriginal and/or Torres Strait Islander people and people from cultural and linguistically diverse backgrounds and people.

If you think you have what it takes to do this role, but you don’t meet our selection criteria, please get in touch anyway to discuss your situation. We recognise that sometimes the right person for a job is based in personal qualities and not just qualifications.

Only women may apply. Under Section 34(J) Discrimination Act 1991, it is a genuine occupational qualification to be female for this position.

To discuss the role further please call 0406 664 779 or email: