We're here for you
Drop in to our Central Support Office in Redfern or give us a call. We're here for you.
We offer short and medium term accommodation, emergency assistance and specialised support for women and families experiencing homelessness and/or domestic and family violence.
We empower women by providing them with pathways to education, training, employment opportunities and financial independence. Our services include case management, therapeutic and parenting programs, and Access to Success – our mentoring program.
We work with children and their families to help them grow strong and thrive after experiencing violence. Our services include supported playgroups, parenting programs, school holiday programs and free tutoring.
Find someone to talk to, any time, any day of the week.
Hotlines
Call000for Police and Ambulance help if you are immediate danger.
Emergency Services
000In an emergency always call 000. To report domestic or family violence you can talk to any police officer. You can also ask to speak with a Domestic Violence Liaison Officer (DVLO) or a LGBTI Liaison Officer (known as GLLO). Only some stations have GLLOs. GLLOs and DVLOs are not available 24/7 but general police are.
Visit websitePolice Assistance Line
131 444If you are not in an immediate emergency situation, you can contact the police via their assistance line. The line is available 24/7 to report crimes, or to make general police enquiries.
Visit websiteNSW Rape and Domestic Violence Services Australia
1800 424 017The NSW Rape Crisis counselling service is available 24/7 over the telephone and online for anyone in NSW – of any gender – who has experienced or is at risk of sexual assault, and their non offending supporters.
Visit websiteDomestic Violence Line
1800 656 463The NSW Domestic Violence Line provides 24/7 crisis intervention services including crisis counselling, advocacy and referrals for women with or without children experiencing intimate partner/ex-partner violence.
Visit websiteMen's Referral Service
1300 766 491The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service operating in Victoria, New South Wales and Tasmania and is the central point of contact for men taking responsibility for their violent behaviour. The service also provides support and referrals for women and men seeking information on behalf of their male partners, friends or family members, and workers in a range of agencies seeking assistance for their clients who are men.
Visit websiteWomen's Domestic Violence Court Advocacy Services
1800 938 227Women's Domestic Violence Court Advocacy Services (WDVCAS) provide information, assistance and court advocacy services to women and children experiencing domestic violence.
Visit websiteAboriginal Family Domestic Violence Hotline
1800 019 123Victims Services (NSW) has a dedicated contact line for Aboriginal victims of crime who would like information on their rights, how to access counselling and financial assistance.
Visit websiteWomen's Legal Service NSW
1800 801 501Women’s Legal Services NSW (WLS NSW) provides free confidential legal advice and referrals to women in NSW, with a focus on family law, parenting issues, domestic violence, sexual assault and discrimination.
Visit websiteCommunity Domestic Violence Program - RSPCA
(02) 9782 4408.Through their Domestic Violence program, RSPCA NSW offers practical solutions for pet owners leaving situations of domestic violence. The RSPCA can safely house and care for pets, allowing pet owners time to find safe refuge for themselves, with the aim of reuniting them with their beloved pet as soon as possible.
Visit websiteVictims Services
1800 633 063Victims Services is a government agency, part of the NSW Department of Justice which provides support to victims of crime, and families and friends of missing people.
Visit websiteWirringa Baiya Aboriginal Women's Legal Service
1800 686 587Wirringa Baiya specialises in providing legal information, advice, casework, education and advocacy for Aboriginal women and children who are, or have been, victims of violence in NSW.
Visit websiteE-Safety Women
Safe access to technology is crucial for women so they can stay connected to family eSafetyWomen helps women stay connected, safely.
Visit websiteLifeline
13 11 14Lifeline has a national number which can put you in contact with a crisis service in your state.
Visit websiteKids Helpline
1800 551 800Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
Visit websiteTranslating & Interpreting Service
131 450Find a free interpreter who speaks your language. They can translate for you on the phone or in person.
Visit websiteParentline
1300 1300 52Parentline is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in NSW. The service includes the Early Childhood Intervention Infoline, providing support and information about child development, disabilities and developmental delays.
Visit websiteLink2Home
1800 152 152Link2Home can help if you are homeless or at risk of becoming homeless. The service provides information, conducts assessments and makes referrals to homelessness services across NSW.
Visit websiteDomestic Violence Line
1800 656 463The NSW Domestic Violence Line provides 24/7 crisis intervention services including crisis counselling, advocacy and referrals for women with or without children experiencing intimate partner/ex-partner violence.
Visit websiteAsk Izzy
When you’re looking for support, Ask Izzy can help you to find the services you need, now and nearby. It is free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.
Visit websiteSafe Relationships Project
1800 244 481The Safe Relationships Project provides people who are experiencing domestic violence in same sex relationships with support, advocacy, referral and legal information.
Visit websiteAnother Closet
1800 656 463Another Closet is an online resource with information and referral details on LGBTIQ domestic and family violence. It includes information about supporting a friend or family member.
Visit websiteACON
(02) 9206 2000ACON is an LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW, including those experiencing domestic or family violence.
Visit websiteInner City Legal Centre, Safe Relationships Project
(02) 9332 1966The Safe Relationships Project offers free legal advice and court support for LGBTIQ people experiencing domestic or family violence in NSW.
Visit websiteQLIFE
1800 184 527QLIFE offers free telephone and web-based counselling, referrals and support for LGBTI people and their families. Available 3pm – 12am every day.
Visit websiteTwenty10
(02) 8594 9555Twenty10 provides a wide range of services across NSW supporting people of diverse genders, sexes and sexualities, their families and communities. This includes specialised services for young people (12-26) such as case management, counselling and supported accommodation, as well as support for all ages. Available 10am – 6pm, Monday – Friday.
Visit websiteThe Gender Centre
(02) 9569 2366The Gender Centre provides services such as counselling, accommodation, outreach and support for transgender, gender queer and gender questioning people in NSW.
Visit websiteOII Australia – Intersex Australia
OII provides information, education and peer support for intersex people nation-wide.
Visit websiteSay it Out Loud - ACON
Say it Out Loud encourages people from LGBTIQ communities to start talking about our relationships.
Visit website