We're here for you
Drop in to our Central Support Office in Redfern or give us a call. We're here for you.
Find someone to talk to, any time, any day of the week.
Hotlines
CallCall: 000for Police and Ambulance help if you are immediate danger.
Emergency Services
Call Emergency Services: 000In an emergency always call 000. To report domestic or family violence you can talk to any police officer. You can also ask to speak with a Domestic Violence Liaison Officer (DVLO) or a LGBTI Liaison Officer (known as GLLO). Only some stations have GLLOs. GLLOs and DVLOs are not available 24/7 but general police are.
Visit the Emergency Services: websitePolice Assistance Line
Call Police Assistance Line: 131 444If you are not in an immediate emergency situation, you can contact the police via their assistance line. The line is available 24/7 to report crimes, or to make general police enquiries.
Visit the Police Assistance Line: website1800 RESPECT
Call 1800 RESPECT: 1800 737 732It is a nationwide confidential information, counselling and support service.
Visit the 1800 RESPECT: websiteNSW Rape and Domestic Violence Services Australia
Call NSW Rape and Domestic Violence Services Australia: 1800 424 017The NSW Rape Crisis counselling service is available 24/7 over the telephone and online for anyone in NSW – of any gender – who has experienced or is at risk of sexual assault, and their non offending supporters.
Visit the NSW Rape and Domestic Violence Services Australia: websiteDomestic Violence Line
Call Domestic Violence Line: 1800 656 463The NSW Domestic Violence Line provides 24/7 crisis intervention services including crisis counselling, advocacy and referrals for women with or without children experiencing intimate partner/ex-partner violence.
Visit the Domestic Violence Line: websiteMen's Referral Service
Call Men's Referral Service: 1300 766 491The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service operating in Victoria, New South Wales and Tasmania and is the central point of contact for men taking responsibility for their violent behaviour. The service also provides support and referrals for women and men seeking information on behalf of their male partners, friends or family members, and workers in a range of agencies seeking assistance for their clients who are men.
Visit the Men's Referral Service: websiteWomen's Domestic Violence Court Advocacy Services
Call Women's Domestic Violence Court Advocacy Services: 1800 938 227Women's Domestic Violence Court Advocacy Services (WDVCAS) provide information, assistance and court advocacy services to women and children experiencing domestic violence.
Visit the Women's Domestic Violence Court Advocacy Services: websiteAboriginal Family Domestic Violence Hotline
Call Aboriginal Family Domestic Violence Hotline: 1800 019 123Victims Services (NSW) has a dedicated contact line for Aboriginal victims of crime who would like information on their rights, how to access counselling and financial assistance.
Visit the Aboriginal Family Domestic Violence Hotline: websiteWomen's Legal Service NSW
Call Women's Legal Service NSW: 1800 801 501Women’s Legal Services NSW (WLS NSW) provides free confidential legal advice and referrals to women in NSW, with a focus on family law, parenting issues, domestic violence, sexual assault and discrimination.
Visit the Women's Legal Service NSW: websiteCommunity Domestic Violence Program - RSPCA
Call Community Domestic Violence Program - RSPCA: (02) 9782 4408.Through their Domestic Violence program, RSPCA NSW offers practical solutions for pet owners leaving situations of domestic violence. The RSPCA can safely house and care for pets, allowing pet owners time to find safe refuge for themselves, with the aim of reuniting them with their beloved pet as soon as possible.
Visit the Community Domestic Violence Program - RSPCA: websiteVictims Services
Call Victims Services: 1800 633 063Victims Services is a government agency, part of the NSW Department of Justice which provides support to victims of crime, and families and friends of missing people.
Visit the Victims Services: websiteWirringa Baiya Aboriginal Women's Legal Service
Call Wirringa Baiya Aboriginal Women's Legal Service: 1800 686 587Wirringa Baiya specialises in providing legal information, advice, casework, education and advocacy for Aboriginal women and children who are, or have been, victims of violence in NSW.
Visit the Wirringa Baiya Aboriginal Women's Legal Service: websiteE-Safety Women
Safe access to technology is crucial for women so they can stay connected to family eSafetyWomen helps women stay connected, safely.
Visit the E-Safety Women: websiteLifeline
Call Lifeline: 13 11 14Lifeline has a national number which can put you in contact with a crisis service in your state.
Visit the Lifeline: websiteKids Helpline
Call Kids Helpline: 1800 551 800Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
Visit the Kids Helpline: websiteTranslating & Interpreting Service
Call Translating & Interpreting Service: 131 450Find a free interpreter who speaks your language. They can translate for you on the phone or in person.
Visit the Translating & Interpreting Service: websiteParentline
Call Parentline: 1300 1300 52Parentline is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in NSW. The service includes the Early Childhood Intervention Infoline, providing support and information about child development, disabilities and developmental delays.
Visit the Parentline: websiteLink2Home
Call Link2Home: 1800 152 152Link2Home can help if you are homeless or at risk of becoming homeless. The service provides information, conducts assessments and makes referrals to homelessness services across NSW.
Visit the Link2Home: websiteDomestic Violence Line
Call Domestic Violence Line: 1800 656 463The NSW Domestic Violence Line provides 24/7 crisis intervention services including crisis counselling, advocacy and referrals for women with or without children experiencing intimate partner/ex-partner violence.
Visit the Domestic Violence Line: websiteAsk Izzy
When you’re looking for support, Ask Izzy can help you to find the services you need, now and nearby. It is free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.
Visit the Ask Izzy: websiteSafe Relationships Project
Call Safe Relationships Project: 1800 244 481The Safe Relationships Project provides people who are experiencing domestic violence in same sex relationships with support, advocacy, referral and legal information.
Visit the Safe Relationships Project: websiteAnother Closet
Call Another Closet: 1800 656 463Another Closet is an online resource with information and referral details on LGBTIQ domestic and family violence. It includes information about supporting a friend or family member.
Visit the Another Closet: websiteACON
Call ACON: (02) 9206 2000ACON is an LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW, including those experiencing domestic or family violence.
Visit the ACON: websiteInner City Legal Centre, Safe Relationships Project
Call Inner City Legal Centre, Safe Relationships Project: (02) 9332 1966The Safe Relationships Project offers free legal advice and court support for LGBTIQ people experiencing domestic or family violence in NSW.
Visit the Inner City Legal Centre, Safe Relationships Project: websiteQLIFE
Call QLIFE: 1800 184 527QLIFE offers free telephone and web-based counselling, referrals and support for LGBTI people and their families. Available 3pm – 12am every day.
Visit the QLIFE: websiteTwenty10
Call Twenty10: (02) 8594 9555Twenty10 provides a wide range of services across NSW supporting people of diverse genders, sexes and sexualities, their families and communities. This includes specialised services for young people (12-26) such as case management, counselling and supported accommodation, as well as support for all ages. Available 10am – 6pm, Monday – Friday.
Visit the Twenty10: websiteThe Gender Centre
Call The Gender Centre: (02) 9569 2366The Gender Centre provides services such as counselling, accommodation, outreach and support for transgender, gender queer and gender questioning people in NSW.
Visit the The Gender Centre: websiteOII Australia – Intersex Australia
OII provides information, education and peer support for intersex people nation-wide.
Visit the OII Australia – Intersex Australia: websiteSay it Out Loud - ACON
Say it Out Loud encourages people from LGBTIQ communities to start talking about our relationships.
Visit the Say it Out Loud - ACON: website