How crisis support works
No two experiences of crisis are the same. That’s why WAGEC has a range of trauma-informed services that respond to immediate needs while helping people move towards safety, stability, and independence.
Our Assess & Connect team is the first point of contact for women and families seeking support, and for other professionals making referrals. We listen, help people understand their options, and point them towards the support that’s right for them.
- Need help? Reach out to WAGEC
- We listen and assess your situation together
- We connect you to the right support
If WAGEC is not the right service for you or what you need right now, we will do our best to connect you to one that is.
How WAGEC can help
WAGEC’s specialist services are free and available to women, trans and gender-diverse people, and children experiencing domestic and family violence, homelessness and other forms of systemic disadvantage in Sydney.
What we do not provide
So that you know what to expect when you contact us, we want to be clear about the support we can and cannot offer.
Unfortunately, WAGEC cannot provide:
- Same-day emergency accommodation
- Legal or financial advice
- Counselling or mental health services
- Alcohol and other drug services
Where possible, our team will help connect you to trusted specialist services that can provide this support. If you need urgent accommodation or support, please contact Link2Home or the NSW Domestic Violence Line.
Questions about
our services
WAGEC does not provide same-day emergency accommodation. Our team may be able to provide housing support or connect you with an emergency accommodation service, depending on your situation and what is available.
If you need urgent accommodation outside our services, contact Link2Home on 1800 152 152. If you are in immediate danger, call Triple Zero (000).
WAGEC supports women, trans and gender-diverse people, and children experiencing domestic and family violence, homelessness and systemic disadvantage. Some services are only available within particular local council areas or have specific eligibility requirements.
If you’re unsure whether you’re eligible, we encourage you to get in touch. We can talk through your situation and help you understand your options.
Some WAGEC services accept self-referrals, while others require referrals through partner agencies. Family members, friends and support workers can also contact us for guidance or make referrals where appropriate. Visit our Get Help page to find the right pathway for you.
No. We believe survivors. You do not need to provide police reports, court orders, or any other documentation before reaching out. We will start by listening to your experience, understanding your needs and working with you to find the most appropriate support.
That’s completely okay. You don’t need to know the name of a particular program or service before contacting us.
Our team will listen to your situation, explain your options and help connect you with the support that’s the best fit for your needs, whether that’s through WAGEC or another trusted service.
Support does not stop after crisis
WAGEC also provides a range of recovery-focused programs that support housing, parenting, employment, community connection and healing. Because rebuilding a life takes more than getting through today.
Explore our support programs
Discover job readiness mentoring, therapeutic programs for children, and community group programs to keep you connected.
Resources for trauma, healing and recovery
Find practical resources on trauma, recovery and healing, including tools and information for people experiencing trauma and those supporting them.
Almost 50 years of walking alongside women
Since 1977, WAGEC has supported women and families through some of life’s hardest moments. Learn about our herstory and the community that shaped us.
beyond violence.
